Unable to contact activation server; please check your internet connection.
When I try and activate airlock I get the following message:
Unable to contact activation server; please check your internet connection.
Been getting this for a few days now.
Any ideas?
Cheers,
Chris.
2 Posted by Nick F on 29 Jun, 2011 12:47 AM
I have the same problem, I purchased the license but it will not let me activate it. Keeps saying Unable to contact the activation server. My internet is fine, please help support!
Thanks,
Nick
US Army
3 Posted by Mukul K on 30 Jun, 2011 09:39 PM
I am having the same problem!
4 Posted by Chris on 01 Jul, 2011 12:09 AM
Same problem... and yet they have not posted anything here to address it?
I would understand if this was free software, but I just paid money for this application and it is unable to connect to the internet (or any iPhones)
How about some support?
5 Posted by Travis Braithwaite on 01 Jul, 2011 01:19 AM
Same here...
6 Posted by Dave on 02 Jul, 2011 04:54 PM
So, I've used this program ever since I've had my MacBook Pro. Unfortunately I had to install a new HD and now that I try and activate Airlock, i'm getting the same problem as everyone else. Seems pretty shitty that you can still purchase the product on the website, but you can't activate the application. He should at least take down the payment screen
7 Posted by Stephen Perry on 04 Jul, 2011 06:44 PM
same here!!!
8 Posted by A Chow on 05 Jul, 2011 12:50 AM
Same problem as well, hope this is resolved soon.
9 Posted by Tim Pfannes on 08 Jul, 2011 05:54 PM
Ditto.
10 Posted by Michael Critz on 08 Jul, 2011 09:08 PM
I am having the same issue.
11 Posted by H. Veldhuizen on 10 Jul, 2011 10:45 AM
Same here... :(
12 Posted by Albrecht Heimann on 11 Jul, 2011 06:05 AM
I am having the same problem
13 Posted by J. Zak on 13 Jul, 2011 01:22 AM
Me too
14 Posted by Michael Critz on 13 Jul, 2011 03:26 AM
Michael Critz
15 Posted by Richard Weil on 14 Jul, 2011 12:09 AM
Same, I cannot activate as activation server is down.
As well when attempting bluetooth sharing AIrlock refuses to Select my iPhone.
I have paid for this App which just does not work - grrrrr!!
16 Posted by Colleen on 15 Jul, 2011 07:15 AM
Ditto, both on activation and connecting to the iPhone. Really not impressed with this software so far.
17 Posted by Joe on 17 Jul, 2011 01:42 PM
Same. Also, the web site's https certificate is not valid. That may be related.
18 Posted by kyle.roderick on 18 Jul, 2011 06:54 AM
Same problem for me; emailed on 7/5 and have yet to receive a response.
19 Posted by Winston on 20 Jul, 2011 04:44 PM
Same problem. Been waiting over a week for a fix.
20 Posted by chris on 20 Jul, 2011 04:47 PM
Since it looks like this product isn't being supported any longer and we've all paid for it does anyone know a good way to crack it so we can actually use the product we've paid for?
21 Posted by pissed off on 23 Jul, 2011 06:55 AM
seriously-are they gonna fix this? is there anything we can do about it?
22 Posted by Josh on 24 Jul, 2011 04:09 PM
Seriously lads this is just becoming a fecking joke. Just bought this 2 days ago and havent been able to activate the thing. Sent them an email with no response, this is just shit customer service and i certainly wont be recommending them to anyone in the future.
Josh
Irish
23 Posted by Joe on 24 Jul, 2011 06:17 PM
People, it's the SSL cert that is expired on the server. Until they fix that, there is a work around I found:
Go into Safari, visit https://support.themha.com/, accept the expired cert permanently and then go register/activate the app in the preferences pane. That should solve the problem for you.
24 Posted by chris on 24 Jul, 2011 06:24 PM
That doesnt work for me.. anyone else?
25 Posted by Winston on 24 Jul, 2011 06:45 PM
It doesn't work on the newest update of Mac Lion, so I'm giving up on this and filing a claim on PayPal to get a refund. For those of you that wish to do the same, click on the link, login, enter the transaction id, then fill out the forms. Once done with that, escalate the case to a claim so that PayPal can review the problem themselves instead of the seller.
https://cms.paypal.com/us/cgi-bin/?cmd=_render-content&content_...
26 Posted by Stephen on 24 Jul, 2011 06:55 PM
My advice is give up, claim your money back through paypal and get the tokenlock app from the app store. It's lion and snow leopard compatible, not quite as nice looking, does the same thing and is cheaper at 1.99
27 Posted by Tim on 25 Jul, 2011 03:39 PM
What Joe said above worked for me:
People, it's the SSL cert that is expired on the server. Until they fix that, there is a work around I found:
Go into Safari, visit https://support.themha.com/, accept the expired cert permanently and then go register/activate the app in the preferences pane. That should solve the problem for you.
28 Posted by chris on 25 Jul, 2011 03:49 PM
It only worked for me if I went to this link not sure why:
https://themha.com/airlock/purchase/
Then accepted the expired certificate permanently like the other sent.
Good luck.
29 Posted by neal on 26 Jul, 2011 03:08 AM
none of those links made it work for me. what a load of b.s. and not a note from the support on it. i am going with the paypal complaint route.
30 Posted by Tai Nguyen on 06 Aug, 2011 02:03 PM
I need to know why I am losing internet connectivity like around nighttime, late. I keep losing internet on both IPv4 and IPv6! It both said "No Internet Access" Then later IPv6 said "No Network Access" That's the problem i am having on my personal laptop computer. I really am furious that I lost internet connection around 12:15, 12:30, 12:50, 1:30, 2:15, 2:30, and 3:30 A.M. i suddenly lost internet right there. And I heard the internet crew shuts down the internet system every nighttime and fixing it. I want to know why they need to fix it, how long will the repairs last, and when will the internet be running up again all day and all night long?! Thank you for understanding. I live in Austin, Texas and i lost internet at my house, but the wi-fi was working just fine for my cell-phone.
31 Posted by Alex on 20 Aug, 2011 06:29 PM
Tai, way to make Texans look clever... You posted a random bullshit request for help on the support site for some Mac software.
On the bright side, it was funny as hell. :)