iMac does not detect iPhone 4 at all
Anthony Chiu
via web
Hi there, it was all OK before, just around 2 weeks ago, started to see problem in syncing the iPhone4 with Itunes 10 in my iMac 3.06 GHz core 2 duo.....normally when I plug the phone into the USB port at the back of the iMac, both iTunes and iPhoto will be launched automatically and then iTunes will start to sync the phone, but started from 2 weeks ago, sometimes the system won't recognize the phone at all, and even it does and the sync starts, it will stop suddenly and the iPhone disappear from the device list, then no matter you unplug it and reconnect or close the ITune and restart, it won't recognize any more.
Ane now, things are worse....the iMac does not recognize the iPhone at all....you plug the phone in and NO response at all. I tried reboot the phone, reboot the imac, re-install iTunes, use new cable, use alternate USB ports on iMac....tried all already....no luck.
I have a iPod touch, it works just perfect fine on the iMac, so I can rule out that it is iMac hardware problem, so the problem should be on the iPhone4.
One tricky is that the iPhone 4 can still be charged on wall outlet...just no response at all when you plug it on imac.
Any one can help?? Your generous help is greatly appreciated.
Thank you soooo much !
2 Posted by Jan on 31 Oct, 2010 02:40 PM
I agree with this, 2 iMac and 2 iPhones 4 and no connection
3 Posted by alex on 04 Nov, 2010 05:09 AM
Yep, same issue here. no connectivity between iphone 4 and imac. verp!
Support Staff 4 Posted by dave on 16 Nov, 2010 09:22 AM
Hi all,
Anthony: the issue you raised is quite perplexing, as Airlock shouldn't affect a wired iPhone connection at all. Other than getting in contact with Apple, I'm afraid there's not much else I can suggest.
Jan & Alex: are you also experiencing problems with a wired connection to your iPhone after installing Airlock?
David
5 Posted by monsieur F on 24 Nov, 2010 03:47 PM
Hi Dave,
I am experiencing the exact same issue... I have a beautifull G5 quad core intel Xeon (8GB Ram) running 10.6 and an updated iPhone4. No detection AT ALL (except for the battery charing, but this is mecanical, not virtual).
Should you have ANY hints, I would love to hear from you :D
6 Posted by 007 on 23 Jan, 2011 09:47 PM
no wonder steve jobs took a leave of absence
7 Posted by david on 21 Nov, 2011 11:08 PM
HI, I am experiencing the same problems. HAs anyone found a solution?
8 Posted by Mary in Dubai on 15 Dec, 2011 01:49 PM
I am having the same problem; I have a 2007 iMac I have just upgraded to support Lion and now it won't my iPad or iPhone 4; nightmare!